Here are some questions we’re getting a lot of. If you don’t see your question, head over to the Support Forum and ask there, or contact us directly.
Q: I define my compatibility on eBay. Why do I need myFitment?
A: Generating fitment functionality using eBay’s built-in tool, as well as the tools offered by traditional listing providers, is extremely labor-intensive. An inordinate amount of time has to be spent to add just a few fitments for a single listing. myFitment users add hundreds of fitments for multiple listings in minutes because our tool was created by fitment professionals from the aftermarket community with decades of experience maximizing fitment productivity. Additionally, our competitor’s tools have no easy way to spot missed fitment opportunities. People won’t buy what they can’t see online. myFitment users take advantage of new fitment opportunities that are presented to them.
Q: What does “fitment” mean?
A: eBay users will be more familiar with the term “compatibility.” It means the same thing. Our background is rooted in the traditional automotive aftermarket, so we carry over the same terms used within companies like NAPA, AutoZone, and Advance Auto.
Q: Will myFitment automatically convert the vehicles in my titles and item descriptions to fitment?
A: No. Fitment can be a very tricky business, and the computer algorithm that would be required for something like this simply does not exist. Oftentimes fitment contains arcane engine codes, OEM part number references, and other pieces of text that simply cannot be understood with a human being seeing it in context. Please contact myFitment support at email@example.com if you would like to receive a data conversion quote. Converting massive amounts of raw data is a specialty of ours.
Q: I set my compatibility last month. I’m done right?
A: No! The vehicle standards change at least once a month, so managing your compatibility is an ongoing process. Any service that implies that you can “Fit and Forget” simply does not understand the industry.
Q: How often can I publish myFitment information to eBay?
A: Every time you add or remove fitment in myFitment, it is published to eBay instantly!
Q: How long after I publish data to eBay until it will appear with my listings?
Q: What kind of user support is available to subscribers?
A: Direct email support is available as well as a moderated user support forum, which includes a growing number of “How To” documents. Our goal is to answer most questions within one business day, while more complex issues that require a review of your specific data may take a little longer depending on the issue. Oftentimes we will simply pick up the phone and call you to ensure we can solve your issue in a timely fashion.
Q: Are myFitment users private individuals, small companies, or large organizations?
A: Yes, yes, and yes. A myFitment user is anyone who is serious about selling compatibility-enabled products on eBay.
Q: What is the sign-up term?
A: The credit card you use will be billed automatically each month. You can cancel at any time. Please contact us at firstname.lastname@example.org to request a cancellation. We would appreciate finding out why you are leaving in case it can better serve our clients in the future.
Q: How do I get started?
A: You can register for myFitment and authorize myFitment to use your eBay account. Then you import your eBay Motors listings and any existing fitments, and you are ready to go.